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Patient Portal Terms and Conditions

A Woman’s Place Medical Clinic
Portal Terms and Conditions
(Last updated: October 30, 2023)

Please read the Terms and Conditions entirely and carefully before using the Portal. These Terms and Conditions are subject to change without prior written notice at any time, at A Woman’s Place Medical Clinic’s sole discretion. These Terms and Conditions outline our practices regarding the Portal and our sensitivity to your right to privacy. We reserve the right and discretion to revoke access at any time for any reason.

YOUR PORTAL RECORD

A Woman's Place Medical Clinic is pleased to offer you a Portal. It is an online service that provides you with convenient access to portions of your medical record. It also offers a secure method of online communication with our A Woman's Place Medical Clinic team for such activities as secure image and document exchange, direct appointment scheduling, and secure online messaging.

The ability to sign in and access the Portal requires multiple layers of verifiable personal information as authentication as well as confirmation of a unique six-digit security code received by text which provides an additional layer of security.

RESPONSE TO SECURE MESSAGING

We will use our best effort to provide a timely response to electronic inquiries. In some cases, the staff may not be available immediately to respond.

Emergency situations requiring immediate attention should not be submitted electronically. For all urgent medical matters, contact your physician’s office by phone, go to an emergency room, or dial 911.

SECURITY AND CONFIDENTIALITY

As a Portal user, your role in maintaining the security of your medical information is:

  • Keeping your login credentials confidential (never share them with anyone).
  • Keeping your personal mobile device secure.

You hereby assume full responsibility for your use of the Portal and full liability for actions that occur from end user access and use of the Portal.  You agree that A Woman's Place Medical Clinic shall be held harmless against any and all damages or claims you may have related to your access and use of the Portal including (but not limited to) unauthorized access and the disclosure and use of information.  You agree your sole and exclusive remedy in the event of such damages or claims is to cease using the Portal.

We afford the same degree of confidentiality to medical information stored in your Portal as is given to medical information stored by A Woman's Place Medical Clinic in any other medium. We are committed to protecting the confidentiality of your medical information. We limit team members’ access and ability to enter or view information based upon their role in your care. Firewalls, passwords, encryption, and audit trails are further used to safeguard your information.

CONDITIONS OF USE

  • You shall use the Portal in a lawful and respectful manner. You must not use the Portal to harass, threaten, defame, or infringe the rights of any other person or entity.
  • You shall not use the Portal to transmit or store any content that is illegal, harmful, offensive, or inappropriate as determined in the sole discretion of A Woman's Place Medical Clinic. You shall not use the Portal to send unsolicited or unauthorized messages, advertisements or other solicitations.
  • You shall not attempt to access, modify, or interfere with the Portal or its data in any unauthorized way. You shall not use any software or device that may compromise the security or functionality of the Portal.
  • You acknowledge that the Portal is provided "as is" and "as available" without any warranties or guarantees of any kind. A Woman's Place Medical Clinic does not warrant that the Portal will be error-free, uninterrupted, or compatible with your device or network. A Woman's Place Medical Clinic does not warrant that the Portal will meet your expectations or requirements.
  • You acknowledge that the Portal may contain sensitive and confidential information about your health and medical condition. You agree to use the Portal at your own risk and discretion. You agree to comply with all applicable laws and regulations regarding the privacy and security of your personal information.
  • In no event shall A Woman’s Place Medical Clinic be liable to anyone for any indirect, punitive, special, exemplary, incidental, consequential, or other damages of any type or kind (including loss of revenue, profits, use or other economic advantage).  This limitation of liability applies to all causes of action or claims in the aggregate, including, without limitation, breach of contract, breach of warranty, negligence, strict liability, misrepresentation, or other torts.
  • You agree to defend, indemnify, and hold A Woman’s Place Medical Clinic harmless for any and all claims arising from Your use of the Portal or A Woman’s Place Medical Clinic’s operation of the Portal (irrespective of any negligence on behalf of A Woman’s Place Medical Clinic).
  • You acknowledge that A Woman's Place Medical Clinic may collect, use, and disclose your personal information in accordance with its privacy policy. You consent to A Woman's Place Medical Clinic's privacy policy by using the Portal.
  • You acknowledge that A Woman's Place Medical Clinic may modify, suspend, or terminate the Portal or change these Terms and Conditions at any time without notice. Your continued use of the Portal after such changes constitutes your acceptance of the new Terms and Conditions.
  • Alternative Dispute Resolution: Any claim or dispute arising from or related to these Terms and Conditions or otherwise concerning or relating to the Portal shall be settled by mediation and, if necessary, legally binding arbitration in accordance with the Rules of Procedure for Christian Conciliation of the Institute for Christian Conciliation, a division of Peacemaker ® Ministries (complete text of the Rules is available at www.peacemaker.net).  Judgment upon an arbitration may be entered in a court of competent jurisdiction in Pinellas County, Florida.  These methods shall be the sole remedy for any controversy or civil dispute arising out of these Terms and Conditions or Portal.  YOU EXPRESSLY WAIVE YOUR RIGHT TO FILE A LAWSUIT IN ANY CIVIL COURT (EXCEPT TO ENFORCE AN ARBITRATION DECISION) AND YOU WAIVE A JURY TRIAL OF ANY DISPUTE.
  • These Terms and Conditions shall be governed and interpreted under the laws of the State of Florida.
  • You acknowledge that these Terms and Conditions constitute the entire agreement between you and A Woman's Place Medical Clinic regarding your use of the Portal. If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

USE OF PORTAL

By accessing and using the Portal, you hereby acknowledge your acceptance of these Terms and Conditions, and confirm that you have read, understood, and agree to be bound by the Terms and Conditions.